lastnight my system failed eg the screan dissapeared and on try ing to fix this i have somehow interfeared with windows malware security witch is now running along side avast major problems with my laptop now can anyone help please x

theresam586,1. Follow to the letter all the directions in this thread: How to get rid of malware1a. Tip: You may have to use a non-infected computer for any downloads specified below, until your malware is removed. Use a USB Pen drive or burn to CD or other means to carry the necessary utilities to the infected computer and copy to the Desktop.Microsoft Windows Malicious Software Removal Tool download hereoff-line.2. If still no joy you can find Microsoft MVPs and other trained analysts at the following help sites:Aumha.org Atribune.org SpywareHammer BleepingComputer Safer-Networking 3. If you need more help with virus-related issues, contact Microsoft Product Support Services. For support within the United States and Canada, call toll-free (866) PCSAFETY (727-2338). For support outside the United States and Canada, visit the Product Support Services Web page. 4. If you need more assistance for the virus/wormpostto the Microsoft Newsgroup - Security - Viruses.Via your newsreader:news://msnews.microsoft.com/microsoft.public.security.virusVia Web:http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.security.virus Hope this helps, Vincenzo Di Russo Microsoft MVP Windows Internet Explorer, Windows Desktop Experience & Security - Since 2003. My MVP Profile: https://mvp.support.microsoft.com/profile/Vincenzo