i have run malware bytes antimalware on the computer, the main problem is i have run it with the computer in both safe mode and regular windows mode but either way the program doesn't find the specific file in the registry for the av.exe that is what microsoft is saying is the common name for the malware.what else can be done to remove the malware from the computer?1 person needs an answerI do too

1. Follow to the letter all the directions in this thread: How to get rid of malware 1a. You may have to use a non-infected computer for any downloads specified below, until your malware is removed. Use a USB Pen drive or burn to CD or other means to carry the necessary utilities to the infected computer and copy to the Desktop. 1b. Microsoft® Windows® Malicious Software Removal Tool download here off-line.2. If still no joy you can find Microsoft MVPs and other trained analysts at the following help sites:Aumha.org Atribune.org SpywareHammer BleepingComputer Safer-Networking 3. If you need more help with virus-related issues, contact Microsoft Product Support Services. For support within the United States and Canada, call toll-free (866) PCSAFETY (727-2338). For support outside the United States and Canada, visit the Product Support Services Web page. 4. If you need more assistance for the virus/worm post to the Microsoft Newsgroup - Security - Viruses.Via your newsreader:news://msnews.microsoft.com/microsoft.public.security.virusVia Web:http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.security.virus Hope this helps, Vincenzo Di Russo Microsoft MVP Windows Internet Explorer, Windows Desktop Experience & Security - Since 2003. Moderator in the Microsoft Answers Forums Italy My MVP Profile: https://mvp.support.microsoft.com/profile/Vincenzo

This is one of those rogue antispyware software's that are changing their name depending on the os that you use. So you are using Vista that means name of it is XP Antispyware 2010. basiclly you just need to remove these files: av.exe and registry RUNNING PROGRAMav.exe Enjoy